Sri Lanka is blessed with high calibre, technically competent engineers. However, the lack of proper administrative and regulatory systems in the country is cited as the main reason for the lacklustre performance of its public sector engineers.
Engineers have to think differently, act more proactively and try out new processes and procedures to ensure that the organisations where they work are service centric and socially responsive.
Public sector engineers have to be aware of their own limitations and should seek external guidance whenever necessary. Local engineers can make use of international concepts, methodologies, guidelines, codes of practice and tools towards this end.
Strategic planning processes in the public sector organisations need radical changes. Engineers should apply the "systems view concept‟ holistically to assess the effectiveness of the management structure of their organisations. The organisational culture needs to be enriched with consultative decision making processes and teamwork. The Institution of Engineers, Sri Lanka (IESL) has to act as a facilitator in this process. The ultimate aim should be to embrace business excellence elements to be an integral part of each organisation concerned.